Case study: Inspire9

Inspire9 is a coworking space in Richmond, Melbourne. Running it means room bookings, day passes, enquiries, tours, members' mail and newsletters, and much of that was spread across separate paid tools and spreadsheets.

A platform built around how they work

We built a staff platform for the team. It opens on a dashboard of what's on today and tomorrow, with day passes, room hire, events and hot desks at a glance. From there the team handles room bookings, enquiries, members, mail and tasks.

Each process, like a member moving in or mail arriving, is written up with the team first, then built, so the software follows how Inspire9 actually works instead of the other way around.

Logins and roles

Staff log in with Authentik. Their Authentik groups decide their role in the platform, so giving someone access is one change in one place, and the same login works for any tool added later.

Keeping existing tools in step

Inspire9 already took room bookings in Skedda. Rather than switch overnight, the platform keeps itself in step with Skedda in both directions, so both stay correct while the team moves across.

Newsletters and automations

• Mautic sends the newsletters, with separate lists for members, alumni and the wider community.
• n8n handles the small jobs that used to take time: an email reminding people on the morning of their tour, and a follow-up draft ready for the team that afternoon.

Ready for AI tools

Every action in the platform, like finding a booking or drafting an email, is written once and offered three ways: in the app, to scripts, and over MCP so AI tools can use it. Changes always show a preview and ask to confirm, and every action is logged.

Hosted and owned

It runs in Docker on servers managed with Coolify, using open source tools wherever possible. Inspire9 isn't locked into any one vendor, and the monthly bills for separate services shrink as each one is replaced.

Want something like this for your business? Talk to us.

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